Hospitals disclosing survey responses

More and more hospitals are sending surveys to their patients and making the results publicly available on their website. This is a great step forward and marks the recognition from the medical community that patient perceptions of service are actually important. Hospitals can offer the benefit of assuring viewers of the this data that the survey respondent has actually experienced care at the hospital (similar to the concept of a verified buyer on Amazon.com).

Hopefully, this trend continues across the nation, giving consumers more data to make decisions.