Bumps on the road to transparency
August 15, 2015
Earlier, we had noted how the state of Massachusetts requires that health care providers make pricing information available to inquiring consumers. It appears that the legislation did not specify any consequences, and perhaps not surprisingly, people are still having difficulty procuring pricing information. Interestingly, the difficulty differed by specialty.
The president of the Massachusetts Medical Society seems to defend doctors' offices by saying that prices are complicated because different insurers have negotiated different rates. The problem with that line? Doctors' offices didn't even know the price that would be charged to patients who would pay without insurance.
Sadly, the health insurance companies also fared poorly in a review of their tools for online healthcare shopping. Still, the legislation is a step in the right direction, and hopefully, more of the industry will adjust as increasing numbers of patients ask for this information.